How to reinstalling an eSIM?

How to reinstalling an eSIM?

Currently, it is not possible to reinstalling an eSIM once it has been deleted or removed from your device. We understand the need for flexibility and want to provide you with the best possible solution.

Before proceeding with any deletion or removal of an eSIM, we strongly recommend double-checking to ensure that you no longer require the associated service or plan. Once an eSIM is deleted, the data and associated information are permanently removed from your device.

However, if you find yourself in a situation where you need to reactivate the same eSIM service, you have the option to disable the eSIM instead of deleting it. By disabling the eSIM, you can temporarily suspend the service while retaining the necessary information on your device.

 

Steps to Disable an eSIM on iPhone

  • Go to the Settings app on your iPhone.
  • Tap on "Cellular" or "Mobile Data."
  • Select the eSIM you wish to disable.
  • Tap on the "Disable This Line" option.


Steps to Disable an eSIM on Android

  • Open the Settings app on your Android device.
  • Navigate to "Network & Internet" or "Connections."
  • Tap on "SIM cards" or "Mobile networks."
  • Select the eSIM you want to disable.
  • Choose the option to "Disable" or "Turn Off" the eSIM.

By following these steps, you can effectively pause the eSIM service without permanently removing it from your device. Should you need to reactivate the same eSIM in the future, you can simply enable it again through the same settings menu.

If you have already deleted the eSIM and need to reactivate the service, you will need to contact your carrier or service provider to obtain a new eSIM profile or physical SIM card, depending on their policies and procedures.

We hope this information helps you manage your eSIM services more effectively. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.

Android

iOS