Can I receive phone calls on my primary number?

If you have a device supports Dual SIM Dual Standby (DSDS) technology, you are able receiving calls on your primary number while using our data eSIM. This feature allows you to have both a physical SIM and an eSIM activated simultaneously, enabling you to receive calls on your primary number while enjoying our high-speed data connectivity.

However, it's crucial to note that DSDS capabilities can vary across different device models and manufacturers. For instance, if you're using an iPhone, specific models like the iPhone 13 Pro Max, iPhone 13 Pro, iPhone 13, and iPhone 13 mini support Dual SIM with either two active eSIMs or a combination of a nano-SIM and an eSIM.

On the other hand, iPhone 12 models, iPhone 11 models, iPhone XS, iPhone XS Max, and iPhone XR feature Dual SIM functionality with a nano-SIM and an eSIM, but you can only have one eSIM active at a time.

To ensure you have accurate information about your device's capabilities, we strongly recommend contacting your device manufacturer directly. They can provide you with the most up-to-date and specific details regarding your model's support for DSDS and the number of eSIMs you can have active simultaneously.

Additionally, please be aware that data roaming charges may apply for voice services, depending on your carrier's policies. We encourage you to review your carrier's terms and conditions to understand any potential charges associated with receiving calls while using our data eSIM.

If you have any further questions or require assistance, our dedicated support team is always ready to help.